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Computers

The EVC Business Office (EVCBO) provides our units with computer purchase assistance and guidance with accessories, software and digital security.

To view systems status, you may visit the Blink homepage or the Systems Status page.

Desktop IT Support

Email:  admincomplex@ucsd.edu. For EVCAA and VCEDI units, sending your request to this email address will ensure the request is immediately assigned to the ITS Field Support Central Campus team.  

Phone:  Ext. 858-246-4357 (6-HELP)  For EVCAA and VCEDI units, call the campus ITS Service Desk for more urgent IT matters. 

Graduate Division:  Submit your IT assistance requests via ATS, grad-help@ucsd.edu, or Ext. 858-534-6946.

IT Service Hub:  View the status of your request in the IT Service HubEach ticket provides current status and the option to add other email addresses on your request by adding them to the "Watchlist."

Purchase

Computer, Tablet, Monitor, Printer: If your* request involves the acquisition of these items, obtain permission from your supervisor and/or unit head. Provide the request details to the EVC Business Officer.

Software, Keyboard, Mouse, Accessories: Request these and other small accessories through your* normal unit purchasing channel.

*Graduate Division:  Submit all IT hardware and software requests via ATS, grad-help@ucsd.edu, or Ext. 46946.

Warranty Life

Employee computer equipment is on a 3 to 4-year life cycle replacement plan. The computer inventory list for all EVC units contains the warranty expiration date for each computer and is currently managed by the EVC Business Officer. Supervisors or unit heads may contact the EVC Business Officer for a snapshot copy of your inventory, specific questions about computer warranty life and replacement plans. Future plans are in development for ITS to manage the inventory list for all units.

IT Security Services

The ITS Security Team offers the following and other services for campus to protect the university's electronic communications resources and data. 

VPN: While working off campus, use VPN when connecting to campus electronic resources.

Two-Step LoginTwo-step login is used for single sign-on sessions and VPN connections. Details on getting started and how it works are available in Blink.

LastPass Enterprise: UC San Diego offers LastPass enterprise as our preferred password manager.